NewCustomer-facing

Help center launched

A public help center with sixteen plain-language articles — and a contextual help drawer inside the dashboard.

Sixteen short articles, written the way we’d explain things in a kickoff call — no jargon, no support-portal voice. Browse by category at /help, or open the new “?” drawer from any dashboard page to surface the articles relevant to wherever you’re standing.

What’s in there at launch:

  • Getting started — how long setup takes, what to provide, what to do if you don’t have a logo, and how to handle the audience step when you’re still figuring out who you’re for.
  • Billing — how the monthly subscription works, how to cancel, and what happens to your site if you do.
  • Site review — how to approve, how revision rounds work, and what to do when you want a major redesign.
  • Domains — bringing your own, or buying a new one through us.
  • Account — adding teammates, deleting your account.
  • Files — what you can upload, and why a file might get removed.

Search inside the drawer is real search — it weights titles, excerpts, and bodies, then surfaces the top eight. If you don’t find what you’re looking for, the contact page is two clicks away from every article.

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